The use of services provided by LisaHost Incorporation, LLC(hereafter referred to as "LisaHost") is subject to the following Terms and Conditions.
Your payment for an order or continued use of any of our services means that you have read, understood, and agreed to be bound by the Terms of Service. We reserves the right to change or modify any of the terms and conditions contained herein at any time and from time to time in our sole discretion, and to determine whether and when any such changes apply to both existing and future customers. We may make changes or modifications to referenced policies, fees, and guidelines without notice to you. Your continued use of our services following any changes or modifications will imply your acceptance of such changes or modifications. You agree to receive any updates to the terms by accessing our website.
Customer Support
Any support we may provide to you shall be our sole discretion and once commenced, may be terminated at any time without notice to you and without any liability to us. We will provide reasonable technical support via our ticket system to customers during our normal technical support hours. Notwithstanding any discretionary provision of customer support, we has no contractual obligation beyond maintaining basic server function. We will keep Customer’s Service up and functional, and will address Customer support tickets within a reasonable response time.
IP Change / Blacklist
In the event that you receive an IP address that is on a blacklist, you have up to 24 hours from the service provision time to report it to us for a change for free. Any other IP changes after this initial 24 hour period will result in an IP change fee.
Abuse Policy
Customer acknowledges that any prohibited activity as described in our Acceptable Usage Policy may result in immediate cancellation/termination without refund or notice.
If the abuse report is from a third party we may or may not provide system logs or other evidence of the incident. However, we understand that the legitimacy of these reports are sometimes questionable. We urges Customer to respond in a timely manner so that we can assess each case before making a decision regarding Termination or Suspension.
ZERO TOLERANCE SPAM POLICY
You agree to comply with LisaHost's Anti-Spam Policy which is hereby incorporated by reference as an indispensable part of this Agreement. Use of LisaHost's services for any illegal spam activities is strictly prohibited.
LisaHost reserves the right to modify the anti-spam policy at any time. You continue to use these services after the effective date of any changes to the anti-spam policy, which indicates that you intend to be bounded by these changes.
Bandwidth Overage
Unless explicitly stated otherwise, going over your allocated bandwidth will result in a service suspension. You are responsible for their service(s), so please ensure that you secure your passwords and server correctly to avoid any overages. Bandwidth either resets on the first day of the month or at the recurring payment date of your service, depending on the specific service. Customer’s service will automatically unsuspend / re-activate once the bandwidth usage is reset.
Refund Policy
We offer a full refund for any services requested to be cancelled within 48 hours of provisioning, with exceptions as follows
- Heavily used services are not refundable. For avoidance of doubt, service that utilizes more than 5% of its allocated bandwidth or 20GB, whichever is smaller, does not qualify.
- Certain fees are not refundable. These include: setup fees, payment processing fees.
- No refund in case of abuse.
- Refund requests raised after the 48-hour-after-provisioning window are considered case by case. Customer agree to forgo any right to refund after the aforementioned 48-hour time window.
Warranty Disclaimer
Except as expressly provided herein, our services are provided on an “as is,” and “as available” basis. We expressly disclaims all warranties and conditions of any kind, express, implied, or statutory, including, without limitation, the implied warranties of title, non-infringement, merchantability, and/or fitness for a particular purpose.
We do not offer any service level guarantee. Any damages arising from disruption to or unavailability of our services shall not constitute reasons for customers to seek any compensations or remedies from us.
Limitation of Liability
Our liability in connection with this Agreement or Services provided shall not exceed the amount paid by customer to us during the three (3) month period before the claim arose. We shall not be liable for (a) any loss of use, loss of data, or interruption of business or (b) any indirect, special, incidental, consequential, unforeseeable, or punitive damages of any kind (including, without limitation, lost profits), regardless of the form or action, whether in contract, tort (including negligence), strict liability, or otherwise, even if we hav been advised of the possibility of such damages. Customer acknowledges that these limitations are an essential element of this Agreement, and absent such limitations, we would not enter into this Agreement to provide Services.
Severability
The invalidity or unenforceability of any provision(s) of this Agreement shall not affect the validity or enforceability of any other provision of this Agreement, which shall remain in full force and effect.
Effective Dates
This Agreement becomes effective once you order our Services and shall stay effective as long as you continue to use our Service or have an account with us. Either you or us may terminate this Agreement at any time for any reason with a 30-day advance notice.
We reserve the right to immediately terminate this Agreement by and between any Customer believed to conduct, participate in, allow, or facilitate any prohibited activity as described in our Acceptable Usage Policy.
If any discrepancy between the translated versions and this English version exists, the English version shall prevail.
星期一, 一月 25, 2021